Terms & Conditions

TERMS OF WEBSITE USE

This page (together with the documents referred to on it) tells you the terms of use on which you may make use of our website www.bombaypantry.com, whether as a guest or a registered user. Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you did not agree to these terms of use, please refrain from using our site.

INFORMATION ABOUT US

www.bombaypantry.com is a site operated by Nutweave Ltd. (“We”). We have our registered office at The Gables,Foxrock Village Dublin 18. Our main office address is Unit G2, Network Enterprise Park, Kilcoole, Co.Wicklow. Our VAT number is 8267185C.

We are a limited company.

ACCESSING OUR SITE

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.

You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connections are aware of these terms, and that they comply with them.

INTELLECTUAL PROPERTY RIGHTS

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.

You must not in modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining permission to do so from us.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

RELIANCE ON INFORMATION POSTED

Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of its contents.

OUR SITE CHANGES REGULARLY

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

OUR LIABILITY

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

  •  All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
  • Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in any connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
  • loss of income or revenue;
  • loss of business;
  • loss of profits or contracts;
  •  loss of anticipated savings;
  •  loss of data;
  • loss of goodwill;
  •  wasted management or office time; and

for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

INFORMATION ABOUT YOU AND YOUR VISITS TO OUR SITE

We process information about you in accordance with our privacy policy [INSERT AS LINK TO SITE’S PRIVACY POLICY]. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

TRANSACTIONS CONCLUDED THROUGH OUR SITE

When you place an order to purchase a product from Bombay Pantry, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you. The following terms and conditions apply to that order.

Payment

We process online orders via Realex (third party payment processor). Card payments are secure.

Upon submitting your order details, you are making an offer to us to purchase the item(s) you have specified in your order form. We are responsible for that transaction. We reserve the right to refuse your order should it be necessary.

In the event of Bombay Pantry’s needing to issue a refund we will endeavour to credit your account within 7 – 10 working days.

There may be times where the company may need to suspend the taking of orders via the online store for whatever reason it sees fit, we reserve the right to do this at any stage.

The customer will be notified of this as they attempt to process said order.

Products

Specials are subject to availability

Please note that our products are prepared in an environment that prepares and uses nuts in some of its dishes. Some dishes may contain whole herbs and spices, care should be taken when eating such products.

Minimum order value for delivery applies. The minimum order value for delivery is €10. You will be notified when you reach the basket if your order is below the minimum value.

Starters, sides and drinks may only be delivered with a main dish.

Offers, Promotions or Discounts

When submitting your order details you may wish to offer to purchase the items specified in conjunction with a particular Bombay Pantry offer, promotion or discount. To take advantage of this facility you will need to enter the appropriate offer, promotion or discount code with your order details.

Any such order will be subject to the specific terms and conditions of the offer, promotion or discount in question and will be subject to availability. We reserve the right to refuse or withdraw any Bombay Pantry offer, promotion or discount at any time.

Delivery and Delivery times

Our goal is to provide the best delivery service possible. Unfortunately things don’t always go to plan and factors, such as, weather and traffic conditions occasionally prevent us from achieving this.

Each store has a limited delivery area. There are very specific maps highlighting the delivery areas per branch. It is your responsibility to check these maps before you place your order for delivery. If you order product for delivery and are not in one of our delivery areas, you will be contacted by the relevant branch and your order will be cancelled or an option given to you to come and collect. We do not accept responsibility for mistakes arising from deliveries that are clearly outside of our stated areas.

Pricing

We reserve the right to change our price list and menu content without notice.

Events beyond our reasonable control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

Comments and Feedback

We value our customer feedback and will enter all comments received into a quarterly draw. The following prize draw terms and conditions are applicable. No purchase necessary. One prizewinner will be drawn . Winners will be notified by phone and post. Signs will appear in shops alerting customers of the prizewinner. Prize is non-transferable, no cash alternatives are available and no change will be given. Promoter Bombay Pantry, employees and agents of the Promoter, or anyone connected with the promotion, may not enter the draw.

Thank you for taking the time to respond to us. We will use your information for marketing research or analysis purposes only.

UPLOADING MATERIAL TO OUR SITE

Whenever you make use of a feature that allows you to upload material to our site, or to make contact with other users of our site, you must comply with the contents standard set out in our acceptable use policy [INSERT AS LINK ACCEPTABLE USE POLICY]. You warrant that any such contribution does comply with those standards, and you indemnify us for any breach of that warranty.

Any material you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site.

We have the right to remove any material or posting you make on our site, if in our opinion, such material does not comply with the content standards.

You are prohibited from posting or transmitting to or from this Website any material:
(a) that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; or
(b) for which you have not obtained all necessary licences and/or approvals; or
(c) which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in Ireland or any other country; or
(d) which is technically harmful (including computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).

VIRUSES, HACKING AND OTHER OFFENCES

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing you identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

LINKING TO OUR WEBSITE

You may only link to our home page with prior approval from the company by emailing info@bombaypantry.com, and provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects to our standards.

If you wish to make use of any material on our site other than that set out above, please address your request to info@bombaypantry.com

LINKS FROM OUR SITE

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

JURISDICTION AND APPLICABLE LAW

The Irish courts will have [non-] exclusive jurisdiction over any claim arising from, or related to, a visit to our site [although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country]. These terms of use are governed by Irish law.

TRADE MARKS

Bombay Pantry is a registered legal trademark.

VARIATIONS

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

YOUR CONCERNS

If you have any concerns about material which appears on our site, please contact info@bombaypantry.com