Privacy Policy

We are committed to protecting and respecting your privacy. This Privacy Statement (together with the terms of use of our website and any other documents referred to on it) sets out the basis on which any personal data we collect from you or that you provide to us (Data) will be processed by us. Please read the following carefully to understand our treatment and use of Data.

For the purpose of the Data Protection Acts 1988 and 2003 (as amended) (Acts), the data controller is Nutweave Ltd. t/a Bombay Pantry with registered number 267185 of Unit G2, Network Enterprise Park, Kilcoole. Co Wicklow.

Our nominated representative for the purpose of the Acts is Emma Sheehan.

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:

your name;
your email address;
the time and date of your visit;
information that you provide by filling in forms for our Site. This includes information provided at the time of [registering to use our site], [subscribing to a service we provide], [posting material on our Site], [requesting further services], [entering a competition or promotion on social media], [making an order], [requesting information from us], [submitting comments]. We may also ask you for information if you report a problem with our site;
if you contact us, we may keep a record of that correspondence;
details of transactions you carry out through our Site and shops and of the fulfillment of your orders;
[and]

details of your visits to our site and shops [including but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise] and the resources that you access.
Credit card information for the purposes of processing orders submitted by you.
We are committed to protecting the security of your Data. We use a variety of security technologies and procedures to help protect your Data from unauthorised access and use. As effective as modern security practices are, no physical or electronic security system is entirely secure. We cannot guarantee the complete security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. We have implemented strict internal guidelines to ensure that your privacy is safeguarded at every level of our organisation. We will continue to revise policies and implement additional security features as new technologies become available. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Site, you are responsible for keeping that password confidential. We ask you not to share your password with anyone.

The transmission of information via the Internet is not completely secure. Although we will do our best to protect your Data, we cannot guarantee the security of your Data transmitted to our Site. Any transmission of Data is at your own risk. Once we receive your Data, we use appropriate security measures to seek to prevent unauthorised access.

USES MADE OF YOUR DATA

We use your Data that we hold to:

  • ensure that content from our Site is presented in the most effective manner for you and for your computer;
  • provide you with information, products or offers that you request from us or which we feel may interest you. (see MARKETING below);
  • carry out our obligation arising from any contract entered into between you and us;
  • allow you to participate in interactive features of our service, when you choose to do so;
    [and]
  • notify you about changes to our service.

[OTHER]

MARKETING

We may use your Data to send you information relating to our services, products and offers which may be of interest to you.

If you are an existing customer, we will contact you by electronic means (e-mail or SMS) only with information about goods and services similar to those which were the subject of a previous sale to you.

If you are a new customer through our new online ordering platform(January 2015), we will contact you by electronic means (email) where you will be clearly able to unsubscribe.

SMS messages have a paid opt out number, which the Company pays for. Your number will be removed from the SMS database and you will not receive any further messages.

If you wish to stop the use of your Data for those purposes at any time please contact us (see CONTACT US below).

DISLOSURE OF YOUR INFORMATION

We may disclose your Data to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 155 of the Irish Companies Act 1963 (as amended).

We may disclose your Data to third parties:

  • in the event that we sell or buy any business or assets, in which case we may disclose your Data to the prospective seller or buyer of such business assets;
  • if Nutweave Ltd t/a Bombay Pantry or substantially all of its assets are acquired by a third party, in which case your Data held by it may be one of the transferred assets;
  • if we are under a duty to disclose or share your Data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements, or to protect the rights, property or safety of Bombay Pantry, our customers or others. This includes exchanging information with other companies and organisation for the purposes of fraud protection and credit risk reduction.

LINKS TO OTHER SITES

Our Site may, from time to time, contain links to (and from) other websites. If you follow a link to any of those websites, please note that those websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check those policies before you submit any personal data to those websites.

ACCESS TO INFORMATION AND CORRECTION

You may request in writing copies of your Data held by us as data controller. We will provide you with a copy of the Data held by us as soon as practicable and in any event not more than 40 days after the request in writing. There may be a charge to access your Data. We may also request proof of identification to verify your access request. All requests should be addressed to our Data Protection Compliance Officer at Unit G2, Network Enterprise park, Kilcoole, Co Wicklow. or at info@bombaypantry.com

[We endeavour to keep your Data accurate, complete and up to date.) If your Data that we hold is inaccurate, please let us know and we will make the necessary amendments, erase or block the relevant Data as you request and notify you within 40 days of you request that the relevant action has been taken. All requests should be addressed to our Data Protection Compliance Officer at Unit G2 Network Enterprise Park, Kilcoole Co Wicklow or at info@bombaypantry.com.

[We will hold on to your personal Data only for as long as necessary for the purposes of providing access to our Site and related services to you or as required by law.]

CHANGES TO OUR PRIVACY STATEMENT

We reserve the right to change this Privacy Statement from time to time in our sole discretion. If we make any changes, we will post those changes here so that you can see what information we gather, how we might use that information and in what circumstances we may disclose it. By continuing to use our Site after we post any such changes, you accept and agree to this Privacy Statement as modified.

CONTACT US

Questions, comments, requests and complaints regarding this Privacy Statement and the information we hold are welcome and should be addressed to Emma Sheehan [Data Protection Compliance Officer Unit G2, Network Enterprise Park, Kilcoole, Co.Wicklow. or at info@bombaypantry.com.